A Renovated Urgent Care

Malibu Urgent Care Magazine | January 2018 | By Caroline Laganas

After 60 years, Malibu Urgent Care is undergoing its own treatment and care in the form of renovations. Among other improvements the renovated Urgent Care will provide handicap access and new exam tables.


The Malibu Urgent Care Center recently announced its plans to renovate the 60-year-old building located on the corner of Webb Way and PCH. The renovations will begin in the later part of February and last for approximately three months, said Helene Eisenberg, the president of the non-profit Friends of Malibu Urgent Care Center. Barring unexpected projects during construction, the project is anticipated to cost $624,000, said Eisenberg. “With the hope that there will be no unexpected problems, we anticipate the cost to be approximately $624,000,” said Eisenberg. Friends of Malibu Care Center oversees funding for after-hours operations and all fundraising activities for Malibu Urgent Care Center, according to their website. “Our board’s responsibility is to ensure that the Malibu Urgent Care Center never closes,” said Marlene Matlow, the secretary of Friends of Malibu Urgent Care Center. “Thus far, donations have provided that commitment to be secure. However, we must continue to raise funds to cover the renovation as well as our dedication for the permanence of the Urgent Care Center.”


During renovations, the contractor, McCormick Construction, will place a trailer on the property to serve as the temporary housing for the staff and patient waiting room, said Eisenberg. “Most of the work will be done during the night,” said Matlow. “however, we’re hoping the patients will be understanding and tolerant during construction.” The renovation plans include creating an ADA compliant parking lot and building entrance, along with adding a second bathroom and new air conditioning system. “The most challenging aspect is to keep the business operating while the facility is being remodeled,” said Dr. David M Frankle, an ER physician at Cedars-Sinai Medical Center in LA and Malibu Urgent Care doctor since 1994. “We’re going to have to adjust things on a phase by phase basis.”


Part of the improvement will include new flooring, cabinetry, ceilings, and walls. There will also be new furniture such as waiting room furniture, beds and exam tables. “It’s not just cosmetics,” said Dr. Jill Furguson, an ER physician at Community Memorial Hospital in Ventura and Malibu Urgent Care doctor since 1994. “We’ve tried to identify things to enhance the patient experience.” Patients can expect an indoor and outdoor waiting area, enhanced privacy with a check-in alcove and an improved lab area. The renovations will incorporate a state-of-the-art x-ray machine, updated equipment and the use of electronic medical records. “This is a community I’m gald to serve and help,” said Frankly. I get a lot of satisfaction out of taking acre of my friends, neighbors and even people from out of town. It’s a privilege to practice here. For us, it’s a matter of providing good and quality service.” malibu-urgent-care-2


Despite the renovation costs, a patient’s amount per visit will hardly fluctuate, said Furguson. “Insurance companies work with us to decide costs and they don’t care what we look like inside,” she said. For Pepperdine University senior Emily Sparks, Malibu Urgent Care is an affordable option. “I think if the Urgent Care takes your insurance plan, then I’d recommend anyone in Malibu use it,” said Sparks.


Malibu Urgent Care is open 365 days a year from 9 a.m. to 7 p.m. with extended hours from 9 a.m. to 8 p.m. in July, August and September. “We depend on the Malibu community to show their agreement that the Malibu Urgent Care Center is a vital asset to Malibu,” said Matlow. “The best way is by donating money.”